Contact
Get in Touch
We Want to Hear from You.
At Medizi Fashion, we offer classic elegance and timeless style. Our selection of clothes, accessories and more will surely fit your style.
We want to make sure our customers are delighted with their purchases.
sales @ medizifashion.com
Send us a message
We have it all if you’re looking for something special for a night out or want to update your wardrobe.
If you have any questions or concerns, please don’t hesitate to contact us. We are here to help you.
faq
Frequently Asked
Questions
What are the payment methods accepted by Medizi Fashion?
We accept Visa, Mastercard, American Express, PayPal and AfterPay for online orders. We accept cash, credit/debit cards, and gift cards for in-store purchases.
What is your return policy?
Medizi Fashion accepts returns within 30 days of purchase, as long as the items are unused, in their original condition, and with the original packaging. Certain items such as intimate or sanitary goods, hazardous materials, perishable items, and items marked as final sale are non-returnable. For more details, please refer to our returns and refund policy.
Medizi Fashion accepts returns within 30 days of purchase, as long as the items are unused, in their original condition, and with the original packaging. Certain items such as intimate or sanitary goods, hazardous materials, perishable items, and items marked as final sale are non-returnable. For more details, please refer to our returns and refund policy.
How can I track my order?
You will receive a shipping confirmation email once your order has been dispatched. You can track your order by clicking on the tracking link in the email. If you have any concerns, please donโt hesitate to reach out to our customer service team.
What should I do if I receive a defective item?
We apologize for the inconvenience. Please reach out to our customer service team with your order number and a photo of the defect. Our team will assist you in either repairing or exchanging the item.
Can I exchange an item?
Yes, you can exchange an item within 30 days of purchase, as long as it is unused, in its original condition, and with the original packaging. Please reach out to our customer service team to process the exchange.
How do I contact Medizi Fashion customer service?
You can reach out to our customer service team by email at:
sales @ medizifashion.com
Or by submitting a contact form on our website.
Our team can assist you Monday to Friday, 9:00 am to 5:00 pm.